Shipping policy
Last Updated: June 2026
At Om Star 99 Store, we strive to provide fast and reliable delivery of your orders. Please read our shipping policy below.
Delivery Area
We currently deliver orders within a 5 km radius of our store location.
If your delivery address falls outside our service area, we may be unable to process your order. Please contact us before placing an order if you are unsure whether your location is covered.
Delivery Time
We offer same-day delivery for all eligible orders placed during our operating hours.
- Orders placed during business hours will typically be delivered on the same day.
- Orders received near closing time may be delivered the next business day.
- Delivery times may vary depending on order volume, weather conditions, traffic, and other unforeseen circumstances.
Delivery Partner
All deliveries are fulfilled through our trusted local delivery partners to ensure your order reaches you safely and quickly.
Shipping Charges
Delivery charges, if applicable, will be displayed at checkout before you complete your purchase.
We may occasionally offer free delivery promotions based on order value or special campaigns.
Order Processing
Once your order is placed:
- We verify and prepare your items.
- The order is packed and handed over to our delivery partner.
- Your order is dispatched for delivery.
You may receive order updates through the contact information provided during checkout.
Failed Deliveries
If the customer is unavailable at the delivery address or provides incorrect delivery information, delivery may be delayed or rescheduled.
Additional delivery charges may apply for repeated delivery attempts.
Damaged or Missing Items
Please inspect your order upon delivery.
If you receive damaged, incorrect, or missing items, contact us as soon as possible, preferably within 24 hours of receiving your order. We will work to resolve the issue promptly.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Om Star 99 Store
+91 92863 37369
Store Address: Uma om star 99 store, near St tara academy, miyawala, dehradun, uttrakhand
We appreciate your trust and look forward to serving you.